Shastri Nagar is a high- end residential well organized colony with many blocks and heavily populated upper middle class segment. Main road is triple lane, one way traffic, with day and night movement of heavy and light traffic. Service road too, is a broad one, lined with old neem trees in the green belt. A popular Mall by the name of PVS is at a walking distance and a number of eateries are within a radius of one kilometer. Fresh fruits, vegetables, daily utility items shop, many banks and ATM, restaurant, are all located within the walking distance. Public transport is available at all times and nearest landmark is Gate number 3 of E block Shastri nagar and State Bank of India.

The centre is a spacious one, ground floor building with independent large entrance, it is wheel chair friendly, easily accessible for persons with locomotive challenges or trolley bound. Upon entering, one is greeted by an old mango tree standing tall besides an ancient Champa tree bearing white flowers. Both the trees provide natural shade and shelter to a number of birds and squirrels and the scent of Champa is distinctly identifiable in the evening. There are large windows and doors in all the rooms and interior is well lit with sunlight during the day time.

The walls and floors reflect a beautiful soothing environment that is aesthetically pleasing as it speaks of old world charm of seventies or sixties. The wall paint was selected carefully, keeping in mind the purpose of the clinic. It is a colour meant for cooling the souls with its pinkish peach hue against simple white cotton curtains in the patient waiting room, consultation room and doctor’s room. Rest of the interior is stark white to avoid cutting down the brightness of artificial lights.. All linen, bed sheets, pillow covers, and OT linen is white for the same reason. Curtains are installed only in the consultation room and doctor’s room to avoid building up of dust and mites.

 The reception is open air, semi- covered porch overlooking potted greenery and resplendent with a natural view of slow moving pedestrians, cyclists and vendors with a contrast background of fast moving vehicles on the main road.

The patient waiting room has adequate seating arrangement for a small number of patients, a couch for debilitated patient to rest.  Wheel chair is available, if needed. It is a minimalistic room like all other spaces in the centre. The wall bears a simple small black board with a few handwritten instructions in Hindi. Safe drinking water is available for all. The environment is peaceful with hardly any ambient noise.

 The consultation room is the largest room, with adequate seating for ten persons including the consultant. The walls are bare, an inbuilt book shelf cum storage unit houses all the important registers and files. It is air conditioned, well lit, furnished with comfortable chairs, a long office table, a bar stool for the patient. Double viewbox, nerve examination set, a multipara monitor for recording vitals, mercury sphygmomanometer with stethoscope, weighing machine , a patient examination table and foot stool are the only essentials.

Operation theatre is a well thought and planned, air conditioned area as it is the most important asset of the setup. It has UPS supply and good earthing of electricity for the  safety of machines. The OT table is C arm compatible, overhead ceiling mounted LED light, Boyles machine, crash cart, suction machine, five Para monitor, ozone insuffulator, centrifuge machine, basic disposable items, various drugs for routine and emergency,  sterilizer, and  fumigator both are used as per the need. Biomedical waste, fire extinguisher, and other norms are taken care of fully.

Preparation room is two bedded, open area for safety and comfort. It has a changing room, adjoining wash room, a multipara monitor, ECG machine, mercury sphygmomanometer, stethoscope, nebulizer, and access to OT through a separate door.

Patient recovery room is located near the OT with ease of shifting straight from the OT table on a trolley if needed. Ambulatory patient would need not more than ten or fifteen steps to reach from OT table to the recovery bed. It is a comfortable well lit, two bedded room with air conditioning, The ambient noise is almost negligible as it is a no traffic area. There is provision for attendant to sit with the patient.

Sterilization room, spacious, well stocked, autoclave, sterilization steel drums, essentials, sterilizer, formalin chamber, a water filter, separate washbasin for instruments and another for scrubbing. The fully automatic IFB machine is used to wash the linen in house. There is adequate space for drying and ironing clinic and OT linen which is reusable. The facility is in constant use as sterility and hygiene is taken care of rigorously. Instrument sterilization, OT fumigation is done regularly and linen etc are washed, dried, autoclaved regularly.

We have a Pantry cum Kitchen, used mainly for preparation of tea for all. No cooking is done so as to avoid attracting pests and prevent accumulation of fumes. The store room is used for stocking essentials of maintenance etc. The doctors’ room is a private space for relaxation, guests, family visitors, reading, changing before theatre work and meditation. It has a separate attached washroom. The staff has a separate area for relaxation, lunch and has two sewing machines to promptly repair wear and tear. The terrace is an accessible open space, has water storage facility and a room for electricity and carpenter stock. 

The premises are neat and clean, minimalistic and environment friendly so as to create a stress free environment. A few artistic pieces from Jharkhand adorn occasional space to break the monotony. It is a day clinic with working hours from 9 am to 5 pm. No emergencies are taken as a rule. The work environment is absolutely different from usual hustle and bustle of a medical setup and can easily be mistaken for a residence as strong pungent chemicals are not used for cleaning. The staff is simple and friendly, all queries are answered satisfactorily and one has the option to take an appointment in case it is essential. Wifi and cameras are installed for safety reasons. Sunday is utilized for rechecking the weekly data, deep cleaning of premises, maintenance work, meetings, and other non clinical work. It is a place worth visiting to appreciate the philosophy of less is more, when it comes to providing relief from pain and promoting spirituality as the foundation for palliative care.